Class Instructor for Raffa Family Center
Position: Class Instructor
Classification: Non- Exempt 32 hours weekly
Reports To: Raffa Family Services Director and Executive Director
Description: Provide direct services focused on individuals and families seeking parenting and family support.
Qualifications/Background:
- Bachelor’s Degree in ministry, education, or social services field preferred
Approved DPS, Criminal and CPS background checks
Experience working with social service agencies
Two years experience working in related field
Be able to carry out responsibilities with little or no supervision
A minimum of two-year commitment for this position is preferred
Have faith in God and have accepted salvation through His son, Jesus Christ; daily living in a relationship with God that would be evident in your life, through word and deed
Have strong commitment to the Mission of Raffa and be in full agreement with Raffa’s Statement of Faith, Core Values Statement, and Mission Statement.
Attend church on a regular basis
Computer and database management capabilities
Excellent organizational skills
Excellent typing skills
Excellent oral and written communication skills
Willingness to pursue ongoing training
Self-motivated, dependable, and responsible
Willing to and able to travel, as necessary
Occasional nights and weekends required to participate in community events and training as needed - Physical Requirements:
Must be able to lift and carry 40+ pounds up to waist high level
Must be able to bend, stoop, crawl, walk, reach, climb on a step stool or ladder, and be able to be sedentary or stand 50% of the time
Must be able to hear, see, and speak in order to communicate with clients and volunteers efficiently
- Duties:
Maintain monthly class schedule for classes and coaching (as necessary)
Be familiar with Raffa Family Center education program materials and teaching supplements
Coordinate with Raffa Case Managers and Center Director to fulfill care plans for clients as directed
Ensure all appropriate documentation has been completed as per Center guidelines and policies
Maintain client contact and conduct case visits to monitor progress in case plan
Provide weekly and monthly assessment reports of class progress to supervisor
Participate in all organizational training as required by supervisors
Assist volunteers with direction and guidance
Participate in vendor fairs and booths to network with agencies, vendors, and potential clients as needed
At all times be a Raffa Ambassador in the community
- Administration:
Record all necessary information in Next Level and Briteworks
Record log of incoming and outgoing calls for referrals, primary and secondary billing in Briteworks
Submit timely invoices for billable services in Briteworks
Follow up with clients according to established KPIs
Collect measurements and data points for all initiatives and services
Capture TPCN referral calls and minutes for TPCN billing
Report child abuse/neglect to Raffa Family Services Director
Assist with keeping cleanliness of grounds and building during business hours and events
Assist with making TPCN bags, maximizing billing opportunities.
Follow established policies and procedures and documentation protocols
- This is an non-exempt position. Your work week is limited to 32 hours, calculated Monday to Sunday. Hours worked must be logged into the ADP app. No overtime is authorized without prior approval from the Executive Director. Raffa retains sole discretion to determine when employees must work greater than 40 hours per week. Working unauthorized overtime hours may lead to disciplinary action and even termination.
